Boiler repair, same-day where we can
Repairs and Servicing
Boiler repair, same-day where we can
Gas Safe registered engineers, parts on the van for most common faults, first-time-fix promise. £80 for the first hour, parts at trade price.
When repair stops being economic
A diagnosis fee is £80, the same as the first hour of repair labour. If the parts quote comes in over half the price of a new boiler we will tell you, and put that diagnosis fee towards a fixed-price new boiler installation from £1,695. The signs are usually obvious by then, but our signs you need a new boiler guide spells them out.
To stop ending up here in the first place, book an annual £80 boiler service or take a Smart Care cover plan so the breakdown cover sits alongside it.
Questions
Things people ask. The honest answers.
Can you come out today?
Most days, yes, especially if you call before 11am. We hold same-day slots back specifically for breakdowns. If we genuinely can't get to you today, we'll tell you straight; we won't waste your morning.
How much does a boiler repair cost?
£80 for the first hour's labour plus parts at trade price. Most repairs are done within the first hour. We quote any parts cost before we order them, you decide whether to proceed.
How much is a call-out for a boiler?
We don't charge a separate call-out fee. You pay £80 for the first hour on site, which includes the diagnosis, and that covers most repairs. Parts, if needed, are quoted at trade price before we order them. No call-out fee on top, no minimum charge games.
Is it worth repairing a boiler?
Usually, yes. If your boiler is under about 10 years old and the repair is under roughly £600, a fix is almost always the sensible choice. On older boilers, or when the repair bill approaches the cost of a new unit, replacement is the better value. We give you both figures honestly so you can decide, and we never push a new boiler when a repair will do.
What is the most common problem with boilers?
Low pressure and a frozen condensate pipe are the two we see most, and both are often quick fixes. After those, the usual culprits are a faulty diverter valve, a failed pump, a stuck three-way valve, a worn expansion vessel or a sensor fault throwing an error code. We carry the common parts on the van, so most jobs are fixed first time.
What's the first-time-fix promise?
If we can't fix it on the first visit (because we need a part we don't carry on the van) we deduct 50% of the fee paid for the first visit off the price of the return visit.
Do you repair all makes of boiler?
Yes. Worcester Bosch, Vaillant, Ideal, Baxi, Glow-worm, Vokera, Potterton, Ferroli, Main, Alpha, Viessmann. If it's a domestic gas boiler installed in Yorkshire, we can almost certainly fix it.
What if my boiler can't be repaired economically?
We'll tell you. Roughly: if the repair quote is north of £600 on a boiler over 10 years old, we'd typically recommend replacement. We can give you a same-day fixed quote for a new install and apply any diagnosis fee against the new boiler price.
Boiler down right now?
No heat or hot water? Call us, we will pick up.
Need a repair today? Call the office, not a booking form, and we can often get you a same-day appointment across BD, LS, WF, HD, HX and HG. Gas Safe engineers, parts on the van for the common faults, no separate call-out fee.